Search results

  1. Anna

    Webpage problems

    Hello, I can properly see your site now. There was a server side problem which has been corrected, please confirm that it works for you as well.
  2. Anna

    Database doesn't work

    Hello, Are you still having these issues? I can see your main site properly so if there's still an issue, please provide full url to the page displaying the error.
  3. Anna

    default web site page

    Hello, Your domain shows up correctly to me, are you still having problems seeing your site?
  4. Anna

    Account not active

    Hello, We have recently done a major maintenance during which time all sign-ups has been set on hold and placed in a queue. At this time I do not know for sure if the queue is being processed or if it still is on hold.
  5. Anna

    Domain name change

    Hello, Appears the change you did in account panel never reflected down to the server. I have updated the server as well with that domain. Your domain should start working within a few hours depending on dns propagation and system updating.
  6. Anna

    Database has vanished

    Hello, I found and restored one database for you. You'll need to re-create user for it though. If it is the wrong database, please specify which database you want restored as we'd need to take a look on our backup server then.
  7. Anna

    Lost MYSQL Databases

    Hello, I did find two databases that I have restored, please check and verify that they are working. You'll need to re-create the users for them though, remember to make sure your scripts config files are updated with the new password, or use the ones already in config.
  8. Anna

    domain not working

    Hello, Looks like your domain works now, however there seem to be files missing as there's only an empty index of/ Do you have personal backups or do you want us to check on our backup server? The later will probably take a few days.
  9. Anna

    i can't login to my cpanel

    Hello, Looks like there's no restore package for your account, probably a result of your account being created just as maintenance started. I will re-create your account and send you a PM with password. For files, there should be a backup from the backup taken just before we took the server...
  10. Anna

    cPanel

    Hello, Fris does not exist anymore. Your sever is now Boru. For cPanel the address you should use is: https://boru.x10hosting.com:2083 Login errors on account panel is known, we're in the process of making sure accounts are synced up with their respective server, during this login errors will...
  11. Anna

    This account still missing

    Hello, Your domain works fine for me, might have been a dns issue that has now resolved itself. If you still have trouble seeing your site please try clearing your browser cache and flushing your dns cache.
  12. Anna

    help me !!

    Hello, where are you getting that error?
  13. Anna

    Error from park wrapper is already configured

    Hello, You should be able to add the domain now.
  14. Anna

    Can't login to Account Panel and problems with DB

    Hello, where do you get that login error? I have restored the databases I found with your name tag on them, please verify that they are working for you.
  15. Anna

    Database corrupted after migration?

    Hello, The database should now be working properly, there was an error with who was set as owner of the files which I now have corrected. Can you please verify that it works for you?
  16. Anna

    Why my domain not working?

    Hello, Looks like your account didn't properly transfer over and the package got lost so we had to re-create the account. Seeing that your account was created just prior to this maintenance started that may be part of the reason your account never made it to the new server. However the last...
  17. Anna

    Cpanel login problems and site problems

    Hello, Glad it all works, I'll close this ticket since it is resolved. You are welcome to submit a new support request if you need any further assistance.
  18. Anna

    Cpanel login problems and site problems

    Your account is now restored. Please verify that everything is where it should be.
  19. Anna

    Cpanel login problems and site problems

    Looks like your account was not restored automatically. I have initiated the restore process and will update here once it is done. Probably about 20-30 minutes.
  20. Anna

    Server fris

    Fris no longer exists. Your server is now Boru, account panel currently show wrong information but should be synced and update in a few days. Try logging into your account at: https://boru.x10hosting.com:2083
Top