Can you kindly sign into your dashboard using the network that is having issues or reply back to this post using that network as I can not see any indication of an IP block on our end using the previous IP's we have on file.
The domain mailer.com is not showing as an actual valid domain. If you own this domain can you change your NS ( namesevers) to ours ns1.x10hosting.com . Once this is changed let us know so we can validate the domains usage.
Your package has been cancelled and downgraded back to Free.
Please also make sure all subscriptions via your PayPal account are cancelled on your end regarding this service.
This domain has been allowed. It will be monitored for content however so please make sure the domain is hosting material suitable for our TOS and AUP.
You have still not accessed your client dashboard : https://x10hosting.com/panel/
Since July of this year. We have again restored service. Can you please make sure you access the above panel to prevent this from happening again?
please allow up to 2 hours after this post update for the DNS and...
i can see from our logs you are using the wrong details for SMTP sending. You will need to recheck your email settings you are using on your local client vs the password and information you setup via your DirectAdmin panel.
This is incorrect as we can see your previous account creation attempt was also suspended for the same issue. This will not be unsuspended based on this being a repeat.
This was blocked again for the same reason. We have unblocked it. Please make sure all email clients on your local network are using correct information to prevent this from happening.
Your IP address was blocked for failing to access these accounts.
I have unblocked the IP. However, you will need to make sure you are using the correct information going forward to prevent this from happening again in the future.
This has been restored. However, we have an issue with the subdomain you are using .x10.bz so this may not resolve right away. However, please access your client dashboard to prevent this from auto suspending.