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  1. E

    PHP Mysqli erro

    I can see your domains loading properly at this time along with the mentioned php module loading. Please reconfirm on your end.
  2. E

    Requesting unsuspension

    Your account has not been suspended. What you have seen was a glitch in the client side and I can confirm your site and service has been active. I have refreshed your client section so you can now see it "Active"
  3. E

    Account not accessible due to country ban

    You should now be able to access your account
  4. E

    Resolved Disk space upgrade request

    I deeply apologize for the delay! I have approved this increase and you should see new storage available right away!
  5. E

    Please upgrade MariaDB 10.3 to 10.4+

    This is set to be scheduled later today during non-peak hours.
  6. E

    Eliminar cuenta x10hosting

    Those details will not be coming from our site. You may be confusing our services with a diff. company.
  7. E

    Cant connect to Cpanel nor SFTP

    SFTP is not enabled or allowed on free hosting. You must use standard FTP via port 21. The block is from your attempts at SSH. I have removed it at this time.
  8. E

    Is there a minimum plan I can buy to keep current status

    We have no current plans to raise the rate of the $11.95/ plan at this time. Our plan is for it to always be this price as long as the market allows.
  9. E

    Free SSL not working properly

    I can confirm a valid SSL is working for the mention domain name at this time.
  10. E

    Upgrading to Starter

    Upgrading can stop this requirement. However, you will need to manually request this after you upgrade from our team members.
  11. E

    SSL – is it possible/worth it?

    SSL's are included for free! Visit your directadmin panel and check out the Account manager > SSL tab. You will want to utilize the "Get automatic certificate from ACME Provider" provisioning.
  12. E

    Free SSL on x10

    Kindly visit the account manager > SSL Certs via your DIrectadmin. Choose the option for Get automatic certificate from ACME Provider and you should be good to go!
  13. E

    Requesting Unsuspension

    Your account is showing as active on our end. Please click the green label in your screenshot next to NAME and review further.
  14. E

    requesting unsuspension

    At this time your account will remain suspended based on the type of scripts you are trying to utilize. Our abuse team will review this further and make an update if anything changes.
  15. E

    Account not accessible due to country ban

    That country has not been allowed to use our services for a long time. I will have to have our abuse team review this further.
  16. E

    Need help with email configuration

    Please review the following : https://gjr.x10.mx/#mail
  17. E

    Email client problems

    Please review this guide and let us know if this helps : https://gjr.x10.mx/#mail
  18. E

    Important Multi-Account Unblock Requests

    All block unrequested have been processed. If you are still seeing this blocked this will be due to not following instructions on the post or you have massive accounts shown on the IP which could be caused by abuse.
  19. E

    Account not accessible due to country ban

    Please clarify which country are you located in?
  20. E

    redirect to wrong website

    You have deleted the domain name it seems you attempted to use and added a new one that has not been updated to use our nameservers.
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