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  1. E

    requesting unsuspension

    This may have been a false suspension based on the timing and the file that was hit from our automated scans. As a long standing member I have removed this suspension on good faith while we monitor it further.
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    Inline php issues

    This should now be resolved as I can see your site loading as intended.
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    requesting unsuspension

    I do not see any service suspended at this time
  4. E

    requesting unsuspension

    I have unsuspended your account, this looks like a false positive and our abuse team will look into why and make sure it doesn't occur again
  5. E

    requesting unsuspension

    I have unsuspended your account, this looks like a false positive and our abuse team will look into why and make sure it doesn't occur again
  6. E

    IP Address Blacklisted

    IP has been removed.
  7. E

    IP blacklisted on directadmin

    IP has been removed from the blacklist
  8. E

    URGENT!: Premium Hosting Payment Methods Not Working

    I personally replied to your open support case via our help desk very shortly after your ticket was opened. We have resolved this for you as mentioned in our ticket.
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    IP Address Blacklisted

    Blacklist was removed and was re-added. This is happening based on too many failed login attempts to your control panel. Can you please confirm how you are attempting to access this?
  10. E

    IP Address Blacklisted

    This blacklist has now been removed.
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    php7.4imagick module on x15 server appears to no longer be enabled

    Hello, I have our team reviewing this for us. Soon as I have more information I will update this ticket.
  12. E

    Please can any administrator help me with this problem?

    How are you attempting to make a backup and which errors are you getting? You can always manually compress / .zip the files via the file manager and download them easily. Along with exporting the database if required via phpmyadmin
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    Single Sign On (SSO) not propagating from DirectAdmin to Control Panel

    Are you stating that when you click "Control panel" from your dashboard it does not automatically log you in? I was unable to reproduce this from our backend access. Can you attempt to use a different browser and let us know the results? We had some reports with issues on FireFox.
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    unsuspend truthjustice.x10host.com please

    Your account is suspended for : Inactivity Suspension. Users are required to sign in every 30 days. Simply login to your x10hosting dashboard and you can unsuspend yourself. > I do believe however that x10host is purging free sites from time to time to keep up its profit margin We make ZERO...
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    HOSTING DOWN????

    Server is now down your IP is blocked for too many failed email login attempts. I have removed the block. however, you will need to resolve the client connection issue or this may reoccur.
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    Firewall got me?

    Yes your IP was blocked for too many failed POP3 connection attempts. I have removed this block and you should see service working now. However, you will need to resolve the failing client issue or this will happen again.
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    I can't enable php extension!!!!

    Since we have resolved this issue for you on a different account we will not be able to assist you with this second account any further as multi accounts are not allowed.
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    Delete Account

    Your account will be deleted along with your forum account in the next few moments.
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    Trying to ftp on new account

    When you create your service you create the hosting service password. This will be your password to use to log in directly to Direct Admin along with your default FTP and webmail account. If you do not remember or you need to change this password you can do this in the Services section of your...
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    SSH and SSL Enable Request due to there is only one option - PHP Access

    SSH is not an option to enable within our free hosting account. Furthermore, you are only allowed to have one hosting account per user. Please provide me with which account you wish to keep and have SSL enabled on
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