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  1. E

    requesting unsuspension

    I am not seeing this suspended at this time can you confirm if this was resolved or possibly was due to inactivity ?
  2. E

    Can't login

    This is indicating you are connected to a VPN or other network.
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    I cannot login to the dashboard

    You should now have access to your dashboard and account
  4. E

    Can't reset my password

    Please send me a direct message with the email address that should be on file and I will reply with further instructions.
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    Free Disk Upgrade Request

    He was indicating if you upgrade to premium you wouldn't have to wait! I believe this was a joke :) There is nothing you can do currently to decrease the wait time for our staff to review the account for the upgrade increase. Normally these are processed on weekends but can take longer since...
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    Can't reset my password

    Do you still have access to the directadmin control panel and hosting service? The only way for us to verify your account would be via that access as the forum account you have posted this from does not indicate any service at this time.
  7. E

    Error code EF8E0C45AFCE46B7A. Please go to the support forum for assistance.

    Your IP has been removed and you should be able to access the service again.
  8. E

    Log in history is incorrect

    Are these history from your direct admin control panel? If so these login history's do not count toward your inactivity. You must login directly to your x10hosting dashboard.
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    Php version 5.4

    If this version is not available it will not be available for your hosting. Hosting websites using this old of a PHP version is severe risk.
  10. E

    disk space increase request - 2nd try

    Hello, Your account must be at least 30 days old to make this increase request.
  11. E

    Free Disk Usage upgrade

    Your account must be at least 30 days old before an increase can be made.
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    Important Errors when trying to login / reply for inactive email

    USE THIS FOR ERROR CODES regarding your email.
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    Requesting Unsuspension from my account!

    Automatic phishing suspensions can not be removed. The only way for us to unsuspend and allow you access again may be to terminate your service fully and allow you to re-create. However, please note our systems and reviewing logs you did not get suspended for "using a wayback machine" you are...
  14. E

    Free Logo Designs! - Expired offer

    I believe once you have submitted your order you will need to open a ticket via the designtiers website. Once that is done they should provide some ETA. Since this is a free service there is no time frame really during this promotion.
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    Service Inactivity Suspension

    This seems to have already been resolved and you should be able to access your account again.
  16. E

    requesting unsuspension

    The WordPress script you tested was for automatic WordPress posting which is not allowed per our TOS. This suspension will remain at this time.
  17. E

    requesting unsuspension

    Your account has been suspended for using an automatic WordPress posting script which is not allowed per our TOS. This suspension will remain at this time.
  18. E

    requesting unsuspension

    Your account is suspended for attempting to host a proxy or other similar service which is not allowed.
  19. E

    Login error

    You should be able to login and unsuspend your account yourself at this time.
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