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Can you please try now?

Can you please attempt to access this via a different browser if you are using firefox? You can attempt to use edge / IE or chrome and let us know if that works? Our team is actively looking at an issue related to certain browers and our panel.

The email has all the information you need. The email clearly states that you must login to the dashboard which is linked inside the same email. Direct quote from the email you received : The x10hosting free user dashboard can be found here: https://x10hosting.com/panel Furthermore you are...

I do apologize for the delay in replying. This is a global option which if enabled or changed would work across all accounts. At this time due to the nature of free hosting in which abuse is always an issue ( not from you of course but in general) we would not be able to change this request on...

It does seem some users are having issues with Firefox and not chrome or edge. I have looped our Web Dev team into this issue to investigate further for us.

Your account is currently not marked as suspended. However your secondary account is marked as suspended for abuse and malware. Please also note our TOS states you may only have one account per user. We will allow you to keep this second account that is currently shown as active.

Please see the following thread if you are having issues login in after receiving this email : https://community.x10hosting.com/community/threads/errors-when-trying-to-login-reply-for-inactive-email.209238/

Hello, x10hosting since being online now for over 10 years has always had in our TOS that you must login to your x10hosting dashboard / panel at least once a month in order for us to track if an account is active or not. As the email stated login into the hosting direct admin panel (...

Hello, x10hosting since being online now for over 10 years has always had in our TOS that you must login to your x10hosting dashboard / panel at least once a month in order for us to track if an account is active or not. As the email stated login into the hosting direct admin panel (...

What error are you getting?

As the email states you must login to our panel for us to track this. You should now be able to use our system without any errors.

Please provide the error you are getting or the reason you can not change your password. Furthermore, regarding the nasty email you sent our abuse team. Per our TOS you must login to your user account panel once per 30 days in order for us to track your account as active. If you do not want to...

This should now be resolved.

I am unsure where you are seeing this "login history" from however you must login to our x10hosting panel as the email states for this to be counted.

Are records are correct. As the email mentioned you have to login to your actual panel for this to count. You must reset your password if you have not used this panel yet since sept. as noted on the login page. As for any errors you are getting please post screenshots so we can troubleshoot...

This should be resolved.