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I see that the email on file dave@fen**eyau**ca**e.com please note the ** do not indicate actual letters or numbers. has been sent several password reset request successfully on our end.

I do not see you have any account with us currently. As this post it for users trying to re-access their accounts. If you have an account with us currently please post using that forum name. However, the error you posted is indicating our services are currently not available in your country.

I will ask @Anna to look at this for you. I believe this may be due to a mismatched login token / key.

You should be able to use your sites shared IP for FTP host. Yours should be : 198.91.81.14 Ana hit the nail on the head as for the issue you are having connecting to the mail and other issues.

You should be able to use mail. if that is the MX record you setup to be used with your IP A record here.

That may be a DNS issue again that has not updated. The fact you can connect now does indicate you are making progress.

Can you please try to reset your password now? There seemed to be an issue when we migrated to our new system last year.

If you can provide a screenshot of that error I may be able to assist. However if the email is not sending totally via the same domain it will certainly be due to a DNS issue. Using several DNS tools I do not see you using any of our DNS records with that domain at this time.

I believe this has been resolved in the other post by you connecting to a different network.

You are using cloudflare DNS with that domain not our DirectAdmin hosted DNS. If you wish to utilize our full DNS you would need to turn cloudflare off and let your hosting handle all DNS. If you still wish to use Cloudflare and only use our DNS for your mail you may do that by setting up...

This should now be resolved and you should see 50,000 available now.

This is indicating you are on a VPN or other proxy.

We are not accepting signups from your country at this time. Please check back often as we are opening more and more countries up as we upgrade our systems.

Hello, All features are in the new file manager just in a different location. can you provide an example of a missing feature or functionality and I can possibly direct you to its new location?

Services are not down and your website has been up and online. However, your IP was blocked on our firewall for : 5 (sshd) Failed SSH login attempts Please note free hosting does not offer SSH access. SSH access includes SFTP as well. I have removed this block from our firewall and you...

Hello, Did you recently upgrade to our full premium service? I do apologize as we deal with a lot of members each day so its hard to remember them all! If you recently upgraded to our full premium / paid we can certainly move over any other accounts and domains as well to this one account. Just...

You can try to login now please.

I am unsure what you mean by this question. When you enter your x10hosting panel : https://x10hosting.com/panel you can simply click "Hosting Control Panel" which will take you to DirectAdmin where you can enter your file manager etc. I am unsure what you mean by login again? This is something...

I do apologize. We have updated all PHP versions and modules accordingly on the server your service is hosted on and you should now see the Imagick module available for PHP 8 at this time in your Select PHP version.

I believe this has now been removed. In the future it is always recommended to access your hosting control panel thru your account panel at : https://x10hosting.com/panel