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  1. E

    Email: Is "SPF_SOFTFAIL" a Serious Problem?

    I will be looking into this this afternoon and hope to provide an update then.
  2. E

    Unable to perform the required Password Reset

    Can you try this one more time for me please?
  3. E

    Error code EB09E9E5C06D7537C

    You may try again
  4. E

    SSL_ERROR_RX_RECORD_TOO_LO

    I cant visit your websites main page at all. If I attempt to go to "https://www.blogvoyage.x10.mx/" It always redirects me to "https://www.blogvoyage.x10.mx/wordpress/wp-login.php?redirect_to=https://www.blogvoyage.x10.mx/wordpress/wp-admin/&reauth=1" regardless what browser or IP i attempt to...
  5. E

    SSL_ERROR_RX_RECORD_TOO_LO

    Hello, I am not receiving that error I am able to browse your website ( the admin login page you have setup) . When are you getting this error?
  6. E

    Unable to send but can receive email (new email account me@mydomain.com)

    Very happy to hear this is resolved!
  7. E

    Unable to send but can receive email (new email account me@mydomain.com)

    It seems your domain name was on our mail servers blacklist from 2015. I have removed this blacklist and have confirmed I can send emails from this domain without any issues now.
  8. E

    Unable to send but can receive email (new email account me@mydomain.com)

    I apologize I did not see the email accounts for your second domain I changed and I can confirm I did not receive my second test email from them. I am going to check further into this and will make an update once I have one.
  9. E

    Error code EFFEAA7CECFA8D361

    Your IP has been flagged as we found a dozen accounts your IP has opened attempting to use a phishing scam with Instagram. This will not be unblocked at this time.
  10. E

    Email: Is "SPF_SOFTFAIL" a Serious Problem?

    I will look into this further shortly and provide an update as soon as I can! I believe it may be a mix of two issues going on but we should be able to resolve at least one of them.
  11. E

    Unable to send but can receive email (new email account me@mydomain.com)

    Hello, Thanks for making this reply. I can see you are using cloudflare to manage your DNS for both domains. Can you please let me know how you have the records setup on that set so we can confirm the SMTP would work based on your settings? The "C="250 2.0.0 Ok" line generally means the email...
  12. E

    website PLUS

    Hello, I am seeing your website load without errors or issue for me. Can you confirm this is still occurring for you and if so please let me know which errors you are seeing and how so we can replicate the issue.
  13. E

    Asking why

    We are down for maintenance on our servers at the moment. We believe we should be back and allowing new members by the end of this week.
  14. E

    Subdomain/redirect issue

    I do see your nameservers seem to be updated for our service now. Is is possible you used a CDN service like cloudflare or similar in the past? If this was the case it could have had a rouge redirect or DNS setting causing the issue you mentioned before. Has the issue been resolved after...
  15. E

    help with website after server restore

    I am glad to see you got this resolved. There seemed to have been a bug in our restore which caused some PHP issues across the board. We hopefully resolved most of these today for our members.
  16. E

    One minor issue remaining on my site on x12

    Hello, Can you please verify if this restore worked?
  17. E

    FTPError: 552 Disk full

    Hello, We apologize for this issue. This should now be resolved.
  18. E

    My site on X12.x10hosting.com is still not working

    Hello, It seems your site is on a very outdated WordPress install and required PHP 5.X to be loaded. I changed this via your direct admin panel under Extra features > Select PHP version. I now see your website loading. However, you currently seem to be redirecting all traffic directly to your...
  19. E

    Password reset email not arriving

    Hello, Can you please try this again? It seems your account did not fully migrate over to our new panel.
  20. E

    TRASH THIS ACCOUNTS

    Hello, You may terminate your hosting service via your panel by clicking the service name and selecting terminate.
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