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  1. E

    I didn't any confirmation message for recovery my password on my email

    Hello, You are free to terminate your account and create a new one at anytime. To do this click on the small button with your service name under service or your main panel page. Once here you will see a big red terminate button. Please note this will delete EVERYTHING and is not to be used on a...
  2. E

    All my emails are wiped clean

    It is a good thing the same people who are trying to help restore your free service are volunteers as this is not their "job". we are working as hard as we can to restore all accounts and service. If you have a backup of your account please feel free to restore it or provide it to us so we can...
  3. E

    Important Server issues all servers.

    If your service is on x12 or x14 you will be experiencing these issues until everything is fully resolved.
  4. E

    Important Server issues all servers.

    ALL SERVICES SHOULD BE RESTORED. IF YOU ARE STILL HAVING ISSUES WITH YOUR ACCOUNT PLEASE MAKE A POST AT https://community.x10hosting.com/community/forums/free-hosting.9/ WE ARE CURRENTLY EXPERIENCING SERVER ISSUES WITH X12 AND X14. YOU CAN TELL WHICH SERVER YOU ARE ON IN YOUR ACCOUNT DASHBOARD...
  5. E

    Important Server issues all servers.

    We are currently experiencing server side issues. Once an update is available we will update this post. note this may also impact new signups at this time.
  6. E

    Important Server issues all servers.

    ALL SERVICES SHOULD BE RESTORED. IF YOU ARE STILL HAVING ISSUES WITH YOUR ACCOUNT PLEASE MAKE A POST AT https://community.x10hosting.com/community/forums/free-hosting.9/ WE ARE CURRENTLY EXPERIENCING SERVER ISSUES WITH X12 AND X14. YOU CAN TELL WHICH SERVER YOU ARE ON IN YOUR ACCOUNT DASHBOARD...
  7. E

    I can't log in for the mail provider had disappears

    At this time for security and proper ownership verification we are asking members who can still access their Direct Admin control panel to create a text document labeled x10hosting.txt inside any location via their file manager with the updated email address. You can access your Direct Admin by...
  8. E

    Site is down

    I see your website is online. This generally means you are IP banned for some reason from our servers. If you can you may message me on here your IPv4 address from here : https://whatismyipaddress.com/ or join our discord to get this resolved a little quicker : https://discord.gg/Ab9eGwsxh2...
  9. E

    Expired License?

    We do apologize for this issue you should have seen your service restored shortly after this incident
  10. E

    Hosting service Question

    No not at this time. Our plan has been named this for over 10 years.
  11. E

    Error code E7B8BBDDF80983330. Please go to the support forum for assistance.

    This should now be resolved if you can try again.
  12. E

    Getting error code when trying to login.

    Can you try again this should be resolved.
  13. E

    Log In Error

    Can you please try now?
  14. E

    I have loaded my pages into public_html, but still get the x10 welcome page

    No you will only be allowed to have one site per member at this time.
  15. E

    I have loaded my pages into public_html, but still get the x10 welcome page

    Hello, I deleted the default index.html from your file manager and I can now see pages loading.
  16. E

    email not sent, discord is a bust

    I am sorry to hear you are having issues with discord. You can try the following invite : https://discord.gg/Ab9eGwsxh2 you may need to click the Add server in the bottom left of your discord and enter that link. Either way can you please try your password reset now?
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    Important New site is live! Signs up are now open!

    I am not seeing any active service for your account at this time. The last known login we have for you is from June of 2020. Our system requires you to access your account at-least once a month for it to remain in our system being termination occurs. If you believe you have accessed your account...
  18. E

    Email Error

    Hello, I am seeing your email on file as sup***e@tec***sa*c.com.br. I have issued a manual password reset to this email on file.
  19. E

    Login error

    Can you try again please?
  20. E

    email to reset the password

    We see your email on file is s*rg***lic***do@mail.com and notice the emails are being sent. I have sent a manually password reset as well please check your spam and junk to ensure it is not being placed there as well.
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