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You are on new server, so if your "details" include using the server name as the host, you will have a problem. Also, the move messed up a lot of passwords. Resetting your cPanel password through your Account Panel might help.

Escalating. Problem: Site still shows:

christmas.x10hosting.com does not show as being in the system. Your Forum account does not show a hosting account linked to it. Can you give us your cPanel username so we can search further?

The databases are kept on a separate server, so no data should be lost. PHPMyAdmin has had problems for everybody. I will escalate to a Support Ticket for the problem of the missing files. Staff can also double check and verify your databases are still there. This will close the thread, but...

The move of servers messed up a lot of cPanel passwords. Changing the password during the migration did not seem to always work. You should try one last time before we have a Staff set it for you. Sign into Account Panel https://x10hosting.com/control/login.php Menu --> Account --> Update...

Unsuspended.

The move of servers messed up a lot of cPanel passwords. Sign into Account Panel https://x10hosting.com/control/login.php Menu --> Account --> Update Password 'old password' is your current Forum password. This sets both Forum and cPanel passwords.

Will escalate for the problem of the missing files. Going to his site shows an empty Index of / . Please try changing your password one more time. That feature seems to be working now. Escalating will close the thread but you will be able to follow your Support Ticket by clicking on the...

Try resetting your password via the Account Panel (even if you tried it earlier, try one last time). When they ask for 'old password', they want your current Forum password. This will set both your Forum and cPanel passwords to the same thing.

Corey's Post But personally, I think the formula was made jointly by Stephen Hawking and Tim Burton.

Escalating to a Support Ticket. This will close the thread, but you can follow the Ticket by clicking on the yellow bar that will appear at the top OR by going to your Account Panel. Problem: JM shows no suspension or history of one. But going to his website brings up the x10 suspension page.

cPanel signin on Fris is still spotty. But if your problem is with username/password: 1. Try changing your password via the Account panel https://x10hosting.com/control/login.php Where they ask for 'old password', they mean your current Forum password. This will make cPanel and Forum...

http://x10hosting.com/forums/free-hosting/127938-cannot-log-into-cpanel.html#post709229 was escalated by me about three hours ago. I cannot give you an ETA on when they can get to it. Due to the migration they have a lot of tickets to work on. Perhaps one of the Staff can give you a better...

Done.

Problem: cannot park bedsfordpcs.co.uk on his account. Nameservers already set to x10 Will escalate this to Staff. This will close the thread but you can follow the Support Ticket by clicking on the yellow bar that will appear on top OR by going to your Account Panel.

To be clear, you want bedfordpcs.co.uk as an add-on ... not parked. Correct? What subdirectory would you like it to point to? When I go to you current domain, I see an empty Index of / Are you missing files?

The history does not list a reason. Could have been a glitch due to the migration to fris.

1. PHP scripts must have permissions 0755 or 0644. If set to 0777 or 0666 (ie group/world writeable) will cause 500 errors. 2. In .htaccess, if the script use mod_rewrite, if there are any lines that start RewriteRule you must have RewriteBase / at the top of .htaccess

Problem: Domain still showing: Escalating to a Support Ticket. This will close the thread but you can follow the Support Ticket by clicking on the yellow bar at top OR by logging into your Account Panel.

Problem: Domain still shows and changing password does not seem to work. Escalating this to a Support Ticket so Staff can at least fix the first problem. This will close the thread, but you can follow the Support Ticket by clicking on the yellow bar at top OR by logging into your Account Panel.