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We have completed a restore of this database from Oct 1st 2025.

We can see your IP was blocked. This blocked happened on Dec 29. The reason was you are attempting to login to SMTP email account from your local machine(s) with the wrong information. I have unblocked your IP. However, you will need to review and check your local mcahines are using the correct...

Our backups are being reviewed this week if we have any cold storage backups from before you reported this happening. Once we have a confirmation if this is possible to restore we will update this post.

This has been restored. Please make sure you login to your dashboard ASAP to prevent this from happening again.

Can you kindly reattempt this? I do apologize as I do not see any emails but we did receive a voicemail regarding this so I am reviewing this now for you. We have allowed the site.

Kindly reattempt this access. If this still fails please provide any error codes.

This has been increased

This has been increased as requested

You should now see both active and the service restored.

You will need to wait for the cooldown on the SSL before re-attempting.

I am unsure on this request. As indicated you can only have one account. Your service only list one on this forum name so that account should be used going forward.

This has been allowed. Please wait ~2 hours after this update and you should see service restored.

Can you kindly re-attempt access and let us know the results?

Please re-attempt this and let us know the results.

What is the domain in question?

You should now have access. Please check and let us know.

This request has been completed

Can you re-attempt this we have cleared some of your tmp space that may have caused this issue.

Please re-attempt.

Your IP was found blocked for too many failed login attempts to your email. We have removed the block and you should see access restored. Please make sure you are using the correct information going forward.