Search results

  1. E

    Softaculous license inactive

    This should now be resolved
  2. E

    requesting unsuspension

    I apologize our new system seemed to have flagged your domain. I have unsuspended trhis and marked the account to be allowed going forward. There is NO reason for you to remove or do anything to your service as again, this was a false positive by our system
  3. E

    Unable to log into control panel from dashboard

    Blacklisting has been removed
  4. E

    "Network Blocklisted" error still unaddressed

    When logging into our panel that program would need to be disabled.
  5. E

    Suspension due to inactivity

    I was able to confirm I can add a domain to directadmin AFTER setting up the service as you described. Again by visiting directadmin > domain management > create a new domain. Sorry you feel like you did not receive proper support or service with us when using our 100% free no strings attached...
  6. E

    Suspension due to inactivity

    Domain setup > then enter your domain you want to use going forward.
  7. E

    requesting unsuspension

    Service has been unsuspended manually and I have removed the 30 day requirement from your account
  8. E

    Suspension due to inactivity

    Your old service was terminated and removed for failure to login. We can see your last login was 6/2023 and the service was then terminated after sending you multi emails on 8/2023. You then did not login again until 10/2023 ( 4 full months ). At this time there i no way to recover your old...
  9. E

    Unlimited space upgrade

    You have several leftover .zip files taking up a bit of space. Please remove those files to gain some more at this time.
  10. E

    Urgent Help Needed. Country Code Blocked Issue.

    You should now have access to your account to unsuspend.
  11. E

    403 forbidden error

    I can see the site loading without any issues at this time
  12. E

    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    We offer a free SSL for any domain added to our panel that can easily be added via the previous instructions.
  13. E

    Resolved Maria DB 10.6.7

    We have updated the database version on your hosted server to the latest available at this time.
  14. E

    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    I am unsure what "Evolution" is you are refering to. To setup an email client you will use : host : yourdomainname or your server x13.x10hosting.com username : the full email address. password : your password setup. The default email account is not useable for actual authentication and is used...
  15. E

    Resolved More Space

    I have increased your storage size at this time
  16. E

    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    Your IP has been unblocked again. But this will keep happening if you do not correct the information as outlined here.
  17. E

    suspended by mistake

    The domain you signed up with is not allowed.
  18. E

    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    I did find your IP was blocked. The reason was for too many failed IMAP login attempts from your local network. This block occurred on 1/2. I have removed the block however, please make sure all mail clients are using correct information
  19. E

    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    I do not see any block on our firewall with your IP and I can confirm the server and services have had no downtime and is online.
  20. E

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    I can see your site loading at this time. If you can not this is due to the local DNS happening after your changes
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