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Per your directive* of 17 Feb 2026 I was able to log into the Control Panel and the DirectAdmin Panel. (*See: https://community.x10hosting.com/threads/x13-sso-login-issues.216919/ ) Now I am unable to log into the Control Panel, with the usual "These credentials do not match our records."...

UPDATE: If anyone's interested, and hasn't heard from anyone on the forums... • Cleared X10 from browser cache and reset DNS cache • Logged into x10 account and changed password. Note: X10's Password Reset System must be Foo: It never sent a password reset link to my verified email address...

Update: 404 Error when pinging x13.x10hosting.com, has been like that for over 10 hours. Not a good sign :-( While attempting to access the Hosting Control Panel the message: "Please wait while your request is being verified..." briefly flashed by, and then a redirect to...

To whom it may concern: After successfully logging into my account on x13 attempts to access the Hosting Control Panel redirected me to https://x13.x10hosting.com:2222/evo/login Eventually I received this message (see attached for screenshot): "An error has been detected and you have been...

Over the past month someone using Tencent Cloud Computing' server(s) has been systematically crawling my website. The attached image is just the very tip of the problem, I could show hundreds of entries from the same host. I've tried editing my robots.txt and htaccess files to slow down and/or...

(Note: Title should read "RoundCube Layout Option Disabled?!?" Of course, one can't change the title after it's been posted ;-)

Haven't checked my email for a couple of weeks, and to my surprise (and abject horror!) themes are unavailable (no big deal, but see Fig. 1) and the default screen has changed from 'Desktop (wide list w/ mail preview below)' to 'Widescreen (3-column view) (a big freekin' deal, see Fig. 2). I've...

Thanks. I'm looking at a number of options :-)

Unfortunately, no idea :-(

21 today, during the middle of the night. Not the first time this has happened :-(

...or, overzealous indexers / scrapers / SEO Firms? I've got no idea, but many of these ISP's test as Malicious Bots :-( Thanks in advance for any suggestions or insights. The Pintwin173a (illegitimate spawn of Pintwin173)

Service appears to be restored as of this post.

Bump, per Forum Rules ;-) Can log into X10 hosting, but clicking Hosting Control Panel results in a timeout error. So, what's going on here people? You're the ones who can see all the traffic and fiddle with all the knobs: Too many visitors? File Manager limits? Incorrect / obsolete...

Thx for your reply! I know X10 Free Hosting has a limit on visitor traffic and I suspect other limits. I also suspected a limit on File Manager use, and have even tried to minimize my use of the Manager when creating / editing my site. However, when blogging I tend to do a lot of editing on WP...

Is there a way to determine if this restriction actually exists and, if so, what the use limit or rate is? I've temporarily lost access to my site on a few occasions, sometimes for days, and now that I think about it it always seems to happen after I've accessed the File Manager to create/edit...

Bump, per Forum Rules ;-)

Bump BTW: See attached, I've redacted my ISP in the Traceroute. It's like playing Minesweeper (which, frankly, I detest, Dante should have included it as one of his Levels of He11 ;-). Would be nice if there were a list of rules I could refer to so I could avoid violating one of them, but I'm...

Problem has returned after working on my WP and one of my non-WP pages. :( :banghead:

Hooray! Seems everything stated working properly late Sunday night, all is as it was, smooth as silk. No WP IP Blocks. No Cloudflare / Immunify 360 conflicts. No DNS resolver problems. I don't know what you did but thanks for doing it, especially thx to Eric S. :) If you could report back on...

Experienced a Cloudflare / Immunify360 glitch while working with WordPress this morning: Refreshing the page cleared the problem. Could this be the cause at your end? https://community.cloudflare.com/t/please-wait-while-your-request-is-being-verified/334396/16 Accessing Hosting Control Panel...