Search results

  1. E

    Control Panel Not Responding

    Your IP was blocked in our system. The reason for the block was too many failed login attempts via your email account hosted with us. Please make sure all devices are using the correct information to access this. I have removed this block at this time.
  2. E

    Hosting Control Panel connection timeout x13

    Your IP was blocked in our system. The reason for the block was too many failed login attempts via your email account hosted with us. Please make sure all devices are using the correct information to access this. I have removed this from our system.
  3. E

    SSL Cert Auto-Renew Not Working

    We can see a valid SSL for your site. I am working with the backend team to review this. Once I have more information I will update this post.
  4. E

    Problem loading page on another network.

    I do not see any IP blocks at this time from the IP's logged on your account. Can you recheck access and let us know? If you still can not access this please make an updated post here using the same network so we can review the logs.
  5. E

    Request for Space Increase

    I have increased your space!
  6. E

    Failed to create login token

    Can you please recheck this as I have resynced the account on our end.
  7. E

    requesting unsuspension

    I have reactive service as this was a false hit by our system! Please allow up to 1 hour for the DNS and system to sync these changes
  8. E

    503 Service Unavailable

    Hello, We do not see any WP install on your service. Only a Moodle install https://mathsmoodle.x10.mx/moodle Can you re-attempt to install WP as mentioned and let us know the results?
  9. E

    Unsuspension request

    I do not see any suspensions on your account can you confirm any errors you may be receiving?
  10. E

    Request for unmetered disk space

    Space has been increased.
  11. E

    requesting unsuspension

    This should be reactive at this time. Please allow up to 2 hours for the system to fully sync and DNS to update.
  12. E

    This site can’t be reached!

    Hello, Our system blocked your IP based on too many failed attempts to your WP sites. I have unblocked this. Please make sure you are using the correct details in the future to prevent this from happening again.
  13. E

    UNSUSPENSION REQUEST

    We have manually approved this domain. Please allow up to 2 hours for our system to fully sync on your local end
  14. E

    Issue with Email. Error 550

    This was an issue on the server side not honoring the ownership of the email accounts. We resolved it with a patch and should be fixed going forward!
  15. E

    Issue with Email. Error 550

    Can you re-attempt this and let us know if the issue is resolved?
  16. E

    Internal Error. Please refresh the page

    This should be resolved if you can reattempt and let us know the results.
  17. E

    I'm sure there aren't multiple people using this account

    Your IP has accessed 8 accounts therefore confirming multi accounts have been accessed from same network you are on. Furthermore, the other accounts have very similar domain names associated.
  18. E

    Help Please! 1021 Disk full (/tmp/#sql-temptable-34763a-f88801-112f14.MAI)

    Please recheck this should now be resolved
  19. E

    Getting 500 error when trying to log in

    Can you please re-attempt this as we can see there may have been a sync issue when this was created.
  20. E

    requesting unsuspension

    This should now be allowed. Please allow up to 24 hours for it to resync .
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