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Hey Boss (or whomever)-- A Bad Thing happened -- not disasterous, but not good -- & I thought to explore the R1soft Restore Backups, only to discover that I had none :-( Q: do I need to do something to implement auto backups? Q: How often are backups performed? Q: can I schedule backups...

Somehow got on wrong forum PLEASE disregard!!!!

Ah Boss, I am an idiot. After I just got your response, I went to the cpanel files section, went to public_html->www, selected everything, went to download but got distracted (minor household emergency) , hit delete instead, confirmed without looking, and now everything is gone! I can...

I'm a little confused by the ftp directions vs what I see in cpanel. I have a redirected site, say, mysite.com attched to my x10 account. the directions say I should set my ftp to ftp.mysite.com... However, when I go to ftp accounts in cpanel, it tells me (to add an additional account) to...

Hi- I have an existing site, www.colonialsense.com. I moved here from another free hosting service & changed the DNS. However, x10 does not seem to allow the www. prefix, which is what all links & promotional material have listed. in short, currently http://www.colonialsense.com does NOT...

Hey all- Just got here, am in the process of setting up my site & waiting for the name servers to update.... I saw on the "services offered" table that AWStats was part of the free hosting deal...yet, in my cPanel, I see no sign of it...:-( Has AWStats been removed? Do I have to do...