This thread was closed but the problem is still occuring: http://forums.x10hosting.com/free-hosting/62997-there-error-retrieving-your-account-s-hosting-type.html#post361204
I signed up on may 1st and received the email with cpanel and account information but the account is now giving me an error and the subdomain never became active????
BTW: My forum name and account name are exactly the same.