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When I look at Resource Usage in cPanel, it states, You had 1024 I/O usage out of 1024 max I/O usage allowed Can anyone explain what that means, and how to reduce it?

I've had a free account for longer than 7 days, yet when I click the link for upgrading to Prime or Illuminated, it loads this url -- https://x10hosting.com/sso/upgrade -- and I get a blank page. I'd appreciate it if someone from x10 could look into it. Thanks. PS, perhaps I was supposed to...