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Hi! I can't find the option to request a SSL certificate on the control panel. Morover, when I search for 'ssl' I get an orange pop-up message saying 'Cannot execute your request. You are not allowed to modify your ssl settings'. Any help would be much appreciated!

Hi everyone, I'm experiencing issues connecting to external SMTP servers (e.g., Brevo, Gmail) from my hosting account. I've tried the commonly used ports—587, 465, 2525, and 25—but none of them seem to work. I created a PHP script to test connectivity, and the results consistently show that...

I am on x14 server and had to wait for my files to be restored. Now that I finally have them back, I can't seem to log into my database. I keep getting error 500 Has the password been forcefully changed or something? By the way, I CAN enter phpMyAdmin and my database is intact. The issue...

I requested the password reset yesterday using the same log in information I used to access this forum, but I still haven't received the instructions. In other words, my e-mail address is correct, since I've been able to log in here. Thank you in advance for your help!

I noticed it this morning as I was editing an HTML: it seems as if the file reverted to an old version after a while if I leave the editor open. I know for a fact I saved it several times cause I tested it in three different devices. Thankfully I had a backup in my PC...

Hi! I last signed in 15 days ago but I'm getting this error message. Thank you in advance for your assistance

Hi, I would like to have my account reactivated since from now on I would use it regularly. I'm so irresponsible I left many files on the server which I haven't backed up O.O Thank you in advance for your help and have a nice day :)