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Im try to use an automated system to log into my server. The supplier has said that they need "login credentials for the source server" Im not exactly sure what log ins they are requesting as Im not a techie so Im not sure what to supply. Any suggestions? Ive given them my Cpanel log in...

Sent an email this morning (via Gmail for mydomain.com not x10) and got an error message. Up to today it's all worked fine. Error message when I go into settings says "Server returned an error: "TLS Negotiation failed, the certificate doesn't match the host., code: 0" I haven't changed...

When I log into my Wordpress site I get the following SiteHealthStatus message; "Your site is running an outdated version of PHP (7.0.33), which requires an update Security PHP is the programming language used to build and maintain WordPress. Newer versions of PHP are faster and more secure...

Please can someone who's done it, give me an idiot's guide to sorting out an SSL certificate on my free hosted site, via Cloudflare. Thank you in advance. #StaySafeStayHome

Hi Anna I’ve read that HTTPS isn’t available on free hosting. However it can be done through Cloudflare? Would it be possible for you to explain step-by-step how to do this? Thanks Phil

Hi Is there a setting, or how do i set up, to have <anything>@mydomain.com so that it comes into my email box? So if someone uses an email address that I haven't set up, can I still get the email. Thanks Phil

Im getting an error message when accessing both my site (x10 one) and the WP-admin. Message says “ Error establishing a database connection”

Hi Anna Im trying to change name servers on my domain (domain registrar is LCN) but it is coming up as 'invalid' (see pic). What am I doing wrong? Or is it at your end? Thanks Phil

Hi i’m a noobie at all this, so apologies in advance for the stupid questions..... I have an account and WP site set up here with myname.x10host.com. All OK so far. I’ve now bought a domain and want to move the site I have created to show at mydomain.com and also to have an email address of...

Hi My account has been suspended for inactivity. I've logged back in and clicked the link a couple of days ago but my site is still not there. What should I do?