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I had purchased a Prime upgrade for my free account, and it still has 'Prime' at the top of the cPanel, but I have received a couple of inactivity notices. I thought that the Prime upgrade may have expired but when I try to purchase an upgrade I get a blank screen at...

Since the migration, cPanel file manager does not show any files for the main domain "pleydell.x10host.com". Can these be recovered? Thanks.