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Is it posible to reactivate my account - it seems my web site has been advertising hosing for some time

After uploading a new index.html into public_html and checking it the old index.htm still shows. In fact even after deleting the index. file and deleting all cookies and refreshing the webspace page the old index. file is STILL showing

After uploading a new index.html file to public_html and checking it the old index page still shows on the web. Even if I delete index.html files in all directories the old page still shows after deleting cookies and refreshing.