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my hosting account is suspended for high resource i use mybb and i set the max cpu load to 2% please unsuspend me and tell me what shoul i do not to get suspended again

HI My unsespension is taking more than usuall it's been about 4 hours i think it used to take about 5 minutes What's the problem?

My account panel says my hosting account is active but when i try to access my website it says you're suspended Am i suspended? or it's a small problem with the server?

I have added a new domain to my account it's arakus.cz.cc i'm trying to transfer a forum from another host but it's not the point i want to edit the old config file but i can't find the mysql host address i've tried localhost and my account's defualt web address but it don't seem to work what is...