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I just want to say that Anna has been a great help in getting my hosting issues resolved in a timely manner. Thanks again, Anna.

During the process of upgrading Boru there was sadly a few accounts that did lose all files, including some crucial for cPanel to work correctly (these includes domain handling files). In fact the entire home directory was lost for those accounts that are affected. ... We apologies for the...

Please delete my account immediately so that I can re-sign up for another one. Thanks a lot. This one is having problems. Please delete. --------------------- cPanel username: freonyes (X) Inserting an X inside the parentheses signifies that I have made all necessary backups of my...

I created this account and it was working for a few days, but it has been dead for several days now. All my files got deleted, which is fine. But every time I log into the hosting account, it gives me the "Welcome new user" popup. When I click the "expand stats" link on the left hand side of...

My free account say 2/4 MySQL database being used. But when I go to Fantastico Deluxe, it says: You have reached the maximum of allowed MySQL databases. Fantastico can not proceed with installations until you upgrade your account or reduce the number of used databases (for example by...