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I just tried to log in today to make sure my account is still active and it looks like the login system has changed? So I tried to reset my password and the problem is that apparently, my email address on file must be one that is no longer accepted by the system or something because when I try...

If possible, could I get an increase in my site's storage space? It's currently at 95%. I'll try and go through my files and delete any unused ones but they likely won't add up to a lot... I can't thank you folks enough for providing the free service that you do. If I could, I'd hug every last...

If you see only the large direct admin icon after logging into your account (which eventually changes to an error and "red cross" icon), your browser is likely not supported by direct admin. Try another. If your site displays just a blank page, it could be that it is depending on the old PHP DB...

Both my site (truthbetold.elementfx.com) as well as the admin panel have been down since the beginning (3 weeks?). If I access the site, I just get a blank page and my logging into the admin panel just results in a big blue icon eventually followed by a big red "x-mark" icon and the following...

Does anyone know if x13 has been migrated yet? My site is still down and if I try to log in to administer it I get just a large blue icon in the middle of the page (apparently representing the new admin panel) which after about two or three minutes becomes a large red "cross" icon with the text...

I realize that the front-end servers are non-functional but should my hosted site itself be down if inactivity suspensions aren't being imposed? My site just displays a blank page. :(

I noticed a couple of hours ago that I'm unable to access either my site or webmail. It's reporting the following error when I try accessing the site itself: Could not connect to server: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (11 "Resource temporarily...

My account was recently suspended due to inactivity and I unsuspended it myself like I've done in the past but when I click the button to access my cpanel, I get a page that says "you don't have any websites added. Create one and begin your online presence today!" The good news is my website is...

For anyone encountering the same issue... I hadn't been able to receive emails through the webmail interface icon on CPanel since I set up my account. Only today have I really needed to use the email and so to debug the issue, I did the usual trying to send test emails and in the process I...

I've been using x10's free hosting for about a month now and I just wanted to say thanks to the x10 team for providing what must be the best free hosting on the web. In a world where everything seems impossible, sometimes all it takes is a single act of benevolence on someone's part--no matter...