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Good day! Last week my account was approved for a free storage increase where my disk space is upgraded to 1GB. I am now uploading my laravel site via FTP, but after some time, the FTP server returns 550 Can't create directory: Disk quota exceeded I checked my disk usage and I am just barely...

Hi! I would like to request for a disk space upgrade. I'm uploading a Laravel site, sadly I ran out of storage. Thanks.

Good day! This is the error that I am encountering while logging in my account. I am encountering this both at work and at home. I have no idea why I am getting this error, since I'm only accessing my hosting account at least once a month just to avoid inactivity. I don't have any proxy, VPN...

Hi. For almost two weeks now, I cannot access my backups. When I open it on my CPanel dashboard, it returns an error: Warning! You are attempting to use an invalid control panel ID to login. ALL LOGIN ATTEMPTS WILL FAIL. If you think you are seeing these messages in error, please contact...

Good day! I need some help. Recently, I keep noticing that my website's Wordpress index.php gets deleted. I try to restore it, then suddenly it's deleted after a few hours. It seems it gets automatically deleted, exposing my website's directory structure. Is there a log or something on when or...

Hi, my Wordpress site was working fine last week, but when I checked my site today, it returns and HTTP Error 500. I haven't edited anything for it to cause an error. Please help me on what to look for that's causing the error, thanks. Site: aitenshiproject.com

Hi, I've been a member for nearly a decade now, and this is the first time I've encountered an error that says that I already exceeded by Disk Quota. I was trying to update my Wordpress site and this shows when I was downloading the update. Can you please help me? Thanks...

I need some help. Lately, I have been seeing some suspicious files inside my Wordpress site. I don't know how these files got there, and my worst fear is that my site has been compromised. I've stripped down the plugins from my site to minimize the possible security breaches. Here are the...

Hi! I recently received an email notification from Google Webmasters Tools that someone was verified as a new owner of a directory of my website. When I logged in to CPanel's File Manager, a new folder was created with PHP scripts with .htaccess which allows verification of site to Google. My...

Username: vekou Website: http://www.aitenshiproject.com I have a Wordpress site, and it seems Wordpress cannot connect to the database. I've read a lot of posts regarding this kind of error, and it seems the solution is up to the staff to reimport the database. Thanks.

Hi, my Wordpress site fails to connect to the database. Website: http://www.aitenshiproject.com CPanel Username: vekou Here is the error returned by the browser: Error establishing a database connection It seems that my database is not deleted. I can't verify since I cannot log on to...

I'm just wondering if free and paid subscribers have the same MySQL version (5.1.65)? If they do have the same version, isn't it time to upgrade MySQL to a more recent version?

I've signed up for weeks now, still has pending IP address.

When I try to enter my username and password, it returns the error: Username:vekou

According to status.x10hosting.com, the swap has been finished, so I figured I needed to report this, this may be due to the chassis swap on Chopin. When I go the the Wordpress wp-admin, it returns the following error: Your server is running PHP version 4.4.9 but WordPress 3.2.1 requires at...

Hi, I recently set my primary domain thru the account panel to "aitenshiproject.com" and now it displays the Default Web Site Page. Need help in setting it up. Thanks. EDIT: After clearing the DNS a multitude of times and restarting the browser, it is now working. Thanks anyway.

I know some of you have heard that co.cc subdomains have been blocked by Google a few weeks ago. That would mean that nobody here who have set their domains to co.cc won't appear in Google search results. They said that it was to prevent abuse. So do you think this move was the right thing to...

Hi, I've been suspended due to HRU. I tried unsuspended myself hours ago, but it's still pending. Please unsuspend my account manually. Thank you.

Hey, I've noticed that Cloudflare is now integrated with x10's cPanel. Is there any difference when using the cPanel version from using directly from Cloudflare's site? And by the way, in the cPanel Cloudflare, how secure is it when providing your Cloudflare password? The password textbox...

hi, I unsuspended myself from the account panel, but it's been hours since I did and the status is still "Process Wait." Please unsuspend my account manually, thank you.