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Hi Anna, Thank you. Yes, that would probably be necessary. I don't remember changing my password and it did seem to work originally (as I tinkered around with the PHP version), but perhaps that was back on cpanel, I can't remember. Once I get access to DirectAdmin I should be able to sort-out...

I've tried the same credentials that I use to login at https://x10hosting.com/sso/login as well as also 'mff', 'mffx10mx', and also my email without the '@...' part since that is my username for the above link and you say we can't use emails. All of them yield the same response, "Hmm, login...

I think my issues with my main site are due to needing to upgrade software, however I can't do this due to being unable to access either FTP or DirectAdmin. Could someone PM me my details for them so I know I'm using the correct credentials?

It was working fine, now I tried to login again and seems I've been IP-banned because I can't access it again. I'm on x13, but my login details don't work.

It seems the migration is complete but my website at mff.x10.mx has been intermittently inaccessible, and plagued with bugs that make it unusable when it does load. I can sign in to my webhost account but for weeks now it has given me an error when forwarding to DirectAdmin. I tried to access...