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I must have missed the email. Is there no way I can at least retrieve my files? It took me a long time to create that site are you telling me now everything is gone? I'll upgrade my account if thats what it takes I just need those files.

I have a small bio site for myself with x10 and I would frequently get the 'locked due to inactivity' message, but when I went to my page today it was gone. I tried logging into the cPanel and was shown this http://www.screencast.com/t/ZtQMTV7j5. Did you guys delete my account and all my files?