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    Account compromised and suspended -- Can I re-secure my account?

    I got it working through Safari, so I am finally back in my account! :) Thank you again for seeing this through!!
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    Account compromised and suspended -- Can I re-secure my account?

    Thanks! I've tried the password reset in firefox and chrome (on two computers running different versions of OS X) and every time, the emailed link redirects to the regular login page.
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    Account compromised and suspended -- Can I re-secure my account?

    Thanks again for all of your help! In your first post, you said, "I can just send the password to your email," but in the second post, it says to use the password reset. Should I wait for a password to be emailed or should I use the password reset?
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    Account compromised and suspended -- Can I re-secure my account?

    Thank you so much! I have reset the password on my email account, just in case, and set my email so that a text message code is needed to log in from another computer.
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    Account compromised and suspended -- Can I re-secure my account?

    No, the only pages I can access are the "account suspended" and appeal pages. I cannot do anything else.
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    Account compromised and suspended -- Can I re-secure my account?

    The password is the same, but I did not initiate the appeal, which means that someone else has access to the account and initiated the appeal.
  7. S

    Account compromised and suspended -- Can I re-secure my account?

    Hello, my account appears to have been compromised and malicious software installed which led to an account suspension. Someone else initiated an appeal. Is there any way that I can re-secure my account or change the password while the appeal is ongoing? I do not want someone else to have...
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