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Thank you! I tried it and it worked!

Am I right in thinking that if I have abc.x10.mx I cannot have def.x10.mx as an add-on domain? I'd have to get def.com (etc) to add on? At a guess I'm probably right, but thought I'd ask. Thanks!

Hi! Thanks for answering my posts, though to be brutally honest, I felt that my problem wasn't being seriously addressed, though I know you tried. It might be a good idea for x10hosting to note that old passwords are not removed when someone's account is suspended and deleted. I should have been...

Bloomin' heck, I've cracked it! I tried using the cpanel password I had when I last had a site here, which was nineteensixtyone.x10.mx and it worked! So even though I'd had to get a new account, as my old one had been removed, the old password is still being stored somehow. That was what the...

Dead-i, I have done all of this. Yes, my main domain name is starrydomains.x10.mx and my username is starryde, obviously I won't include my password in this post, but I am inputting the correct one and yes, it's Port 21. Still not working. It gets as far as password required (which has already...

Okay, now I don't mind being a pest. Could someone please escalate this? I still cannot log into ftp, despite using the correct username, password, everything. It's getting beyond a joke now. Please, can anyone help? Thank you!

*cough* It's still not working, but I don't want to be a pest!

Yep, definitely using starryde as my username. Just tried it again, still not working. (Thanks for your help, by the way!)

I'm using starrydesigns.x10.mx as the ftp host, my domain name.

Thank you for your reply! Okay, I tried it again, with my cpanel username and cpanel password. The error message is "530 Login authentication failed. ! Login faliure, so quitting."

I am trying to upload to my site using ws_ftp. I've used this program for donkey's years and it's fine otherwise. I tried creating an ftp account and I was able to get to that, though obviously not to the home directory. I even tried changing my cpanel password but that doesn't work. Please...