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    VPNs

    I'm under the impression VPNs are used to protect a user from prying eyes and stolen passwords. But X10 doesn't allow us to log in while being protected making it easy to steal credentials. This makes no sense or am I misunderstanding something?
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    Unable to find Control Panel/FTP access

    I login at address https://x10hosting.com/login to my account and land on the "Dashboard". I assume the green "Hosting Control Panel" box will get me to the page where I can look at my site and deal with the files. But when I click on it, nothing happens. If I click on the name of my site, I...
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    Suspension

    Please unsuspend grvsx10h. I am still waiting to X10Hosting to get back to me about this account. I need to verify the email address so I can change the password as requested and need to speak with someone about it. I am reluctant to post email addresses on a forum. Thanks
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    Warning about not logging in

    2 hours (2:20AM) ago I received an email stating "Our records show that your account has not been logged into recently, and it will be marked as inactive soon." I logged in around 8pm, as well as Nov 22nd. Are your records correct? Am I not logging in properly after all these years? Just...
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    Need help connecting via FTP

    I have 2 accounts and I can no longer access either via FTP. I've been connecting for a few years and it just stopped over the summer. FTP returns: d:\wjp>ftp pattinso.x10host.com > ftp: connect :Connection refused ftp> bye d:\wjp>ftp grvs.x10host.com Connected to grvs.x10host.com...
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    Need help connecting via FTP

    Something has changed somewhere. For years I've been able to connect but over the last few months I get Status: Connect failed. Error (67) - The network name cannot be found. Where can I get information about this problem? Is there documentation anywhere about connection settings? Thanks
  7. P

    Need help connecting via FTP

    Something has changed somewhere. For years I've been able to connect but over the last few months I get Status: Connect failed. Error (67) - The network name cannot be found. Where can I get information about this problem? Is there documentation anywhere about connection settings? Thanks
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    SQL sort order

    I've tried various options to retrieve a list of records sorted ascending with the NULL records at the end but to no avail. Is there a way to do this in MySQL on X10?
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    Domain link severed

    My ##.org link was severed from my ##.x10hosting.com link. What do I need to do to get it back?
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    Threatened deactivation

    I just received a "Final Notice" for account inactivity warning. Why? I've logged into the accounts at least 3-4 times in the past 30 days, last time June 19th or 20th. Is there a problem with my logins?
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    Message about no site...

    I just tried to do the obligatory sign-in to CPanel and get the message "You don't have any websites added. Create one and begin your online presence today!" I see one. It's there. Why is the system telling me it isn't? Because of this I can't get to CPanel. Did something change I don't know...
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    Suspension Timing

    In order to keep our accounts active, we are required to log into our CPanel once a month. The problem I see is that 'month' keeps changing. I set a reminder in my calendar for 5 days before suspension (23rd of each month) and this month the suspension occurred on the 21st. If the date's going...
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    Forbidden access

    i keep getting the error: ------------------ Forbidden You don't have permission to access /wjp/grvs/calendar.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. ------------------- every time i enter "http://" or...
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    Can't attach to my site via FTP

    Up until yesterday everything has been fine. As of yesterday I can no longer attach to my site using my FTP service. I've been using WebDrive for years to connect. I have not updated anything in a long time -- as far as FTP software. Any idea what's going wrong? The log from Webdrive shows...
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    Documentation

    Is there any documentation available? All I see is this forum. I don't mind asking simple questions, but if I can look at docs instead it wastes less of my AND your time getting answers.
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