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I don't know about if it's working on xo2 or xo4. but I only notice people complaining about xo1 and xo3 so far, so that might be only these two server having the problem.

I have done a few more tests. as Outlook 2013 is working on Windows 8 virtual machine that I mentioned above, I have tried copy the registry and PST files from the virtual machine to my Windows 7 after fresh install of Outlook 2013, but still not working, even tried to delete the email account...

Well, I'm not sure what's wrong now, I can't get it to work on outlook 2013 and thunderbird on Windows 7, still gave me the same error, also have tried on a few iPhones and iPads, none of them worked. But when setup a Windows 8 virtual machine, and had outlook 2013 installed on it, and it seem...

I was using Outlook 2007, as you have suggested to update the email client, so I have just tried on Outlook 2013, but I still getting the same problem. Also, the mail client on iOS 8, is not working as well, it was working fine dated back on 10/14/2014 Could you let me know what's your...

By the way, I'm on XO3, I don't know if the other servers have the same problem.

Well, I have found out that SSL settings is working for sending email, but no working for receiving email. and None SSL settings is other way around, not working for sending email, but working for receiving email. if you want your email client to work, you have to set you incoming server(IMAP)...

Hi, I got an error when I try to sync with the email server on Outlook, it says "Cannot connect to the server. If you continue to receive this message, contact your server administrator" my email client used Secure SSL/TLS Settings configuration below Secure SSL/TLS Settings (Recommended)...

Ok, got it. thanks for your help.

how do I upgrade? I already registered a free hosting account, there is no option in the cPanel that I can upgrade, and when I click on the subscription page link on the prime membership link I provided above, it simply redirect me to this forum.

I browsed the Common questions and answers for free hosting thread, and come across with the inactivity policy section, that x10 offers a prime membership to remove the account inactivity, http://x10hosting.com/prime-membership but that doesn't seem to work anymore. does x10 still offer the...