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Hello, I've just given that a try and it now appears to be working fine. Thanks for your help. iain.

Hi, Originally I raised a support ticket but the last contact I had with 'stpvoice' was that this problem 'might' resolve itself in a few days but if not to PM him. The problem didn't resolve and I PM'ed him but I haven't heard anything for several days. The problem was I was ill at the...

Hi,I've had an ongoing problem for a couple of weeks now. One of your guys was looking at it but I haven't heard back for a few days so I have to try this again. I told him about old account(s) 'ipax/ipark' holding on to my domain even though I had migrated these to 'ipaweb'. I am trying to...

Hi, You may remember I contacted you about an old account(s) 'ipax/ipark' holding on to my domain even though I had migrated these to 'ipaweb'. I am trying to park 'iainpaterson.me' under the ipaweb account but those old accounts still seem to have a hold. The automatic deletion of those...

OK thanks I'll leave it til the end of the week and try again on Saturday. If that doesn't work I'll maybe ask you to delete the old account as i'd rather keep the 'ipawb' ID account running without the old account confusing the issue.

Sorry but when i was logged in as ipark/ipax I used the namechange script to change to ipaweb which sems to be working for me. I don't seem to be able to access the 'old' account any longer to delete it. Thanks.

Hi, I seem to have confused the system (or myself!) over the last few days. I had been off ill for some time and got a suspension and, I suspect, because of the time I was away my account had actually been deleted as I couldn't access the control panel. I was 'ipark' on the forum and 'ipax' on...

Hi, I believe it should be 'ipax'. I'm 'ipark' on the forum. Thanks.

Hi, due to an extended illness I haven't accessed my account for several months. I was trying to login via the control panel to correct this but I can't seem to get access. Can you tell me what I'm doing wrong??

Hello, I've been reading the FAQs , forum notes etc and it seems I lost contact with my account at the time of the server moves (July 11th). I can't access my hosted site and I don't seem to be able to logon to my cpanel. The suspension notes say I need to open a support ticket as I can't...

Hello, I'm getting a notification taht my hosting account has been suspended because of 'transfer to another server'. Sorry, I don't know what I'm supposed to do to correct this. thanks.

Thanks Corey, that looks like what I'm after and an excellent resouce.

Hi all, I've been trying to use Thunderbird to send/receive my emails from/to my X10 account. I can receive but can't seem to send. Looking at the error message and reading these forums , the problem seems to be the SMTP settings. I thought I would look into the sendmail method but I can't...

Thanks Bugfinder, I'll try that. Unfortunately between me posting FTP was working and receiving your reply, the FTP seems to have stopped working. I'm not sure what has happened although I was playing about with various options under the 'Host Directory' option but I wouldn't have thought taht...

Hi, After reading through the forum I've finally managed to get my DW FTP connecting. My problem is that it seems to insist on putting things into a folder 'iain' which is under 'public_html'. Where DW asks for 'Host Directory' I've tried several variations of 'public_html' but it always comes...