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Hi, Thanks for that reply. If they are monitoring this they may want to stop the automated email that entitled "Account Inactivity Final Warning" and states We offer account upgrades that remove the portal inactivity requirement for just over a penny per day. More information here...

hi, when i click the upgrades link at the top of the page then i get a list of account types. one is called illuminated and has a button for more info. clicking produces a blank page. any ideas?

Thank you for your fast response.

Is it possible to create an FTP user that can only read / download contents and not upload anything new? Basically I need to be able to have one user that can upload or change the contents and another user that can only download the new contents. is this possible?