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    I can't update files on my site

    I cannot update my website hosted on a (free) x10 Hosting account. Almost a week ago, I uploaded a revised version of an already existing file to the site (using FTP). I know the version now on the server is the updated one because I downloaded a copy from the server (again via FTP) and the...
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    ftp not working

    For several days now, I have been unable to use FTP. My website is hosted on x10.mx The dialog I get varies, but below is what I got today. ---------------------- Status: Disconnected from server Status: Resolving address of xo7.x10hosting.com Status: Connecting to 198.91.81.8:21...
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    No access to CPanel

    When I log in to the x10hosting account portal, I can't access CPanel. Instead, I get a menu, which allows me access to only a few primitive account tools (FTP, File manger ...) I have another older account, on which I can get straight to CPanel when I log in, so I know the software is still...
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    Where should robots.txt file go?

    Where should a robots.txt file go -- in the real account root or in the folder public_html? I have FTP'd a robots.txt file in both places, but Google's tester tool only seems able to read the one in public_html, though they say here that it should go in the domain root. (I can tell the...
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