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After much consideration, I have decided to delete my site and my x10hosting account and start from scratch. There is no option to delete my account, so please do it for me. Thank you for your assistance.

I have just downloaded some fresh files from WordPress.org. To be clear, I am only clearing out the wp folder, not the wordpress folder, correct?

When you say "fresh vendor supplied files" do you mean files provided by WordPress or by x10hosting?

I do have both the WordPress and WP folders. How would I go about getting my diskspace extended?

The error occurred during an automatic installation but I will try to install it manually.

I have been trying to create a new backup of my site. I used the BackWPup plugin in WordPress, but it didn't work; it kept creating blank backup logs with no actual backups. So then I tried installing the Updraft Plus plugin but got the following error message: "Installation failed: Could not...

How would I go about redirecting where my backups are stored?

I can access my website and DirectAdmin ok, and the error message only appears in WordPress. I can't seem to find my logs in my FTP client or in DirectAdmin, so I'm not sure if I have access to them.

I am using WordPress for my site and all of a sudden I can't update the plugins I am using or update to a newer version of WordPress. When I try to, I get the above error message. I have already tried adjusting my file permissions on my FTP client, but it didn't work. Is this an issue with...

The problem was with the browser I was using. When I tried different browsers, I was able to access my domain without any issues. Thank you.

I found the wp-config.php file and made sure that my database name, username, password, and database host name are correct. However, I still can't access my domain, as the 403 forbidden error message appears.

I am using WordPress.

The name of the file that I need check/edit the code in is Config.php, correct? If so, I am not seeing any file by that name when I bring up the list of files for my database.

I can log into my x10hosting account and FTP client now without any issues, but when I try to access my domain, I get the "Error establishing database connection" message. Could this be a result of the migration?

Ok, thanks. I'm also confused about which files I was supposed to update in my FTP client.

Ok, so how do I login to my site now?

Hi, I'm a little confused on how I need to change my domain as a result of the hosting migration. My old domain was knightsofthegametable.x10host.com. In the new domain, would .x10host be replaced by something else?