Search results

  1. A

    One minor issue remaining on my site on x12

    Yep, that did it. It's exactly what I was hoping for. Thank you very much!
  2. A

    One minor issue remaining on my site on x12

    I'm still hoping that you can restore those gcount/logs folders from your 9/22 backup. The files I uploaded on 10/1 are actually from a 9/1 backup of my own, so your 9/22 files would contain about 3 weeks worth of data that I never captured. Your first attempt at restoration doesn't appear to...
  3. A

    One minor issue remaining on my site on x12

    Um, actually it doesn't appear that anything has been restored in that gcount/logs folder. The 69 files I'm seeing there are either the ones I uploaded on 10/1, or files that have been updated through my website since 10/1. Could you recheck your restore, please? Thanks.
  4. A

    One minor issue remaining on my site on x12

    Why is this on this thread?
  5. A

    One minor issue remaining on my site on x12

    Oops! Please ignore my comment about FTP. I figured it out and thought I had deleted that reply before I posted it, but somehow it snuck back in. :facepalm:
  6. A

    One minor issue remaining on my site on x12

    Thank you, Anna. Looks like I may have one other issue. My FTP login is failing with "530 Login authentication failed". I know that was still working for a while during the outage, but something changed. Yes, that will be fine, whatever your last pre-glitch backup was. Thank you very much.
  7. A

    One minor issue remaining on my site on x12

    It appears that the restore has been performed on arbycards.x10host.com, but rather than overlay the existing files (which I mostly restored myself a week ago), they simply bypassed all files that had newer timestamps (basically almost all of them). This is not a problem, except for one...
Top