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Just tried and the reset option using and after waiting 30mins I checked my email and I haven't received a reset email, not in spam or deleted folders. Can you verify the reset email was sent to my new email address please? Really appreciate all your hope and certainly considering moving to...

Still unable to login, can you confirm the email address has been changed please?

Any news, I sent you a PM yesterday would you have time to get this resolved today please?

This URL is not working https://x14.x10hosting.com/roundcube I'll send you a PM.

Hi, tried logging using email pxxxx@stxxx.com using old account pass URL https://x10hosting.com/login but unable to login "These credentials do not match our records. Appreciate your help.

Can someone help please?

Hi, unable to login to the console, states I need to reset my password. The email account linked to the account is also failing due to password needs resetting. Can you re-enabled the account and email using the old passwords or suggest another solution to enable me to receive the password...

Since today unable to access email. Is the service available?

this morning I'm unable to connect to URL. Are there any issues?

unable to login using the URL below and email stopped 6th Feb. https://x14.x10hosting.com:2222/CMD_LOGINN peter@stormstor.x10host.com Would you please check my account and verify the URL is still valid Thanks, Peter

Working now thank you!

Hi, I'm able to login using URL https://x10hosting.com/sso/main which presents this message: Please standby while transfer you to your web hosting account. From here I'm unable to go any further. BTW This is when I connect via a U.S IP address! Whilst connecting using a UK address after the...

This site can’t be reachedx14.x10hosting.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_OUT

I have the same issue, when I tried the suggested link the connection fails: This site can’t be reached x14.x10hosting.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_OUT

I getting a similar error and been waiting a couple of weeks now. Hopefully they can sort this out soon! This site can’t be reached x14.x10hosting.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_OUT 0) || diagnose"...

Hi, My email has been failing all day with auth error and I'm unable to access the cpanel. I'm aware of the scheduled maintenance but should this cause my email to fail for the whole day. Would you please take a look.

As of this morning I'm unable to access cpanel and my email is failing with an authentication error. Can you say when this issue will be fixed and if any action is needed to reconfigure the account? I've read the directadmin notice but it's not clear how long the outage will last? Should we...