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My last posting on this subject was deleted from the forum so I'll try again. I received an email stating that "Your web hosting account is currently using a free subdomain under our domain name x10hosting.com. Unfortunately due to unforeseen circumstances we are no longer able to provide a...

Hi, I received an email stating that "Unfortunately due to unforeseen circumstances we are no longer able to provide a subdomain under the x10hosting.com domain past August 23, 2012." It also states that "We've updated your recent support ticket. " However, I did not open such a ticket. Is...

Hi, When I try to login to "travelogues.x10hosting.com:2082" using my cPanel login username and password, I receive a message stating that "Invalid login credentials supplied" and a message that my account was suspended. Hence I reset my password and unsuspended my account but starka keeps...

Hi, I cannot log into cPanel. Whenever I try to login to cPanel (http://travelogues.x10hosting.com:2082/login/), it just says "Login attempt failed". I've tried resetting my password. What is the solution? Thanks. Thomas

Hi, I can connect to my ftp site (travelogues.x10hosting.com) on lotus but I can not put files or create directories. All server status light are green for lotus. Using cpanel and can see the permission on my ftp directory are 0755 but I cannot change them nor can I transfer a file into this...

For some unknown reason half my site is gone (http://travelogues.x10hosting.com/) including the index.html file. According to cPanel, the files are simply not there. I cannot FTP to my site to add the files back as I get "No response from server" when trying to connect. Has anyone else's...

Hi, About two weeks about my website on cossacks, http://travelogues.x10hosting.com/, stopped serving up two of my html files. These files were >= 528KB. A 500 Internal Server Error was returned instead. I've now had it confirmed that there now a quota on how large an HTML file the web...

Hi, My website, http://travelogues.x10hosting.com/, no longer serves up two of my html files. These files are http://travelogues.x10hosting.com/SE-Asia_Trip_Report.htm (528KB) and http://travelogues.x10hosting.com/Ecuador-Peru_Travelogue2008.htm (651KB) in size. A 500 Internal Server Error is...

Hi, I cannot connect to ftp.travelogue.10hosting.com as the FTP server says that "An existing connection was forcibly closed by the remote host." It has been over 7 hours since this started. How can this issue be resolved? Thanks. Thomas