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I suddently could not access files on x10Hosting. I tried to log in directly to my account and got a 500 Server error. Any info on this?

So I changed my password as the signin screen insisted earlier this week. It accepted my new password. But now when I log, it just goes to a blank screen. No message, no links, nothing. I've tried this for three days and still a blank screen. My WordPress site is still there at...

Per our volunteers' request, I'm posting this as a new thread. Thanks. I've tried to install an SSL certificate through CloudFlare, but they get a little vague about what to do next. Would you be able to add a cert through CloudFare or Let's Encrypt? I had a dandy little app running on my...

I cannot find the "let's encrypt" option anywhere in DirectAdmin. I don't even have a "Security" tab.

My site, www.markmcdermott.com (markmcde.x10host.com/wp22/) is being monitored by Hyperping. For the past four, days, I've been getting emails that say the account is "down." A few minutes later, I get a notice that the account is "up." This has been happening practical every ten minutes. And it...

I have been getting notices through the night that my site has been down, then up briefly, then down again. Currently, trying to access my site either gives me a timeout of a 508 error. I tried to check it with DirectAdmin, and could not access most functions outside of file manager. Couldn't...

Hi! I still can't figure out how to have the mail that I used to get to markm@markmcdermott.com to show up in markm@markmcde.x10host.com. The help pages at DirectAdmin reference menu items that don't exist.

Is there any way to tell whether any particular account has completed migration? It looks like my node is x14.x10hosting.com. I have not received any email since December 31. Thanks! Mark

I've discovered just now that my account email has been no longer forwarding to my Gmail account at least since Dec. 26, which may have been before the migration. I was having mail addressed to "[myname]@markmcdermott.com" forwarded there. I've tried to add a new email account for...

Is anyone else having this issue? I go to cPanel and select the PHPMyAdmin database utility. I get a screen that says "Please be patient, you will be redirected in a moment...." And that's it. It never redirects. Kind of annying when WordPress wants to update and you can't backup your website...