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    503 Error - Service Unavailable. Is x13 down?

    Any idea what's going on? I've been facing a 503 error. Is x13 down?
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    Is x13 down?

    I've been getting a 503 error all day.
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    requesting unsuspension

    I just tried updating plugins on my site and after the update, I started getting a 404 error. I tried logging into DirectAdmin and I get a notice that my account was suspended. Here's the message I got: "This service is suspended: Malicious phishing content hosted on website. (Code 6SJJ6MA)...
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    Need help with creating subdomain

    Hello all, I would appreciate some guidance please. I have a custom domain (e.g. "abc.com") linked to my x10 subdomain. When people navigate to abc.com, they are taken to my x10 subdomain and can navigate to all subdirectories, but x10 never shows in the URL. Everything works perfectly. Now...
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    Site Slow, Repeated Timeout Errors

    Is there something going on with the server(s)? My site has been unbearably slow lately and I repeatedly encounter timeout errors (Error 524). I have checked cpanel to make sure it's not something on my end that's causing it somehow. I'm on X13. Is the server suffering some issues? Please help.
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    Resolved Where to Change DirectAdmin Password

    I've changed my DirectAdmin passwords a number of times now (after successfully logging into the portal) and the change seems to take (for some time); but then I try logging in again sometime (weeks) later and the only password that works is the original password. What am I doing wrong here?
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    Resolved Is x13 down?

    My site is inaccessible and I'm unable to get into cpanel after successfully logging in. I've tried different browsers, same result. I get the following message after successfully logging in (see attached image).
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    Resolved Trouble logging into DirectAdmin

    Not sure if anyone else has reported the same problem, but I've been having problems logging into DirectAdmin for the past few days. Was something taken down for maintenance or is this an unplanned error?
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    Resolved HELP!!! URGENT! Unable to access site!

    Please help! Not sure what's going on, but when I try to access my site, I get the page below! I have absolutely NO clue whatsoever what could be going on. Please help!!!
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    Resolved php upgrade? Wordpress painfully slow...

    My site is so painfully slow. It takes forever to get anything down in Wordpress. I've tried disabling all plugins, then re-enabling them one at a time to see if a plugin is the culprit. But that hasn't revealed much. I'm thinking a php upgrade would perhaps be my best bet now. Any chance I can...
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    Resolved Site Down

    Hi, Is something going on with the server? I've been experiencing outages on my site for the past few days. Please advise if there's something I should be doing on my end to prevent/fix this, but I haven't changed anything, so I know it's not due to anything I did. Thanks
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    Resolved Wordpress Admin extremely slooooow...

    Hi! Not sure if this is something I created by some means or if anyone else is experiencing the same issue, but my wordpress site (especially the admin end) has become eeeeextreeeeeemely slow. It takes forever to get anything done through it. Is anyone else experiencing this? Does anyone have...
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    Resolved PhpMyAdmin link missing

    Did something change? I'm unable to locate phpMyAdmin in DirectAdmin. I've looked everywhere, through all the menus and it's not there. Was the link relocated somewhere else?
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    Can't Create Database?

    Trying to create a database to house my forum board installation, but I see "No privileges" in phpAdmin and the 'Create Database' link is inactive. Any idea what I'm skipping?
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    Access Forum Board Through Custom Domain URL

    Hi, Can anyone please provide some guidance on how to navigate to my discussion forum on my x10hosting site through my custom domain? The scenario is, I'm using x10hosting with my custom domain (I 'parked' this when I set it up, but I understand with the move from cPanel, things are set up and...
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    Create subdomain on Custom domain

    Please pardon me if this is already covered somewhere; I did a search and didn't see any leading information. Here's my situation: I already have a custom domain that's attached to my x10hosting account. The domain is parked, so I'm able to use my custom domain as my URL e.t.c... Everything...
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    URGENT - Need More Storage Space Please...

    I've completely maxed out my storage. I've actually been short for a while (found out every time I tried to backup my site for safekeeping). Today, I tried to do a backup again, it failed due to lack of storage. And then when I checked, I realized I was already at 109% of my allocated storage...
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    "Gmail couldn't verify that [domain] actually sent this message...

    Hi all: Lately, emails sent from my domain to Gmail accounts have been showing up with a question mark. Upon research, I learned that this is due to an SPF record not being specified. I went into cPanel and enabled SPF, then went to Cloudflare and added the SPF record generated to my DNS...
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    Cloudflare Nameservers

    I know this is probably hiding in plain sight somewhere but I've been searching for hours now and not been able to find it. Can anyone please direct me on how to find cloudflare nameservers for my account? All the comments/posts I've read seem to point to CP (x3 theme), but when I click on...
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    Please Increase my Disk Space?

    Would you please? I've been holding back on developing and adding more media because of the restricted space. Thank you!
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