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The admin has kindly help to provide the access to the directadmin. In the direct admin, I think my ftp account for the main account is still suspended. I would appreciate if the main ftp account can be unsuspended too. Thanks in advance

I can login to the x10hosting.com/sso/main with my email and password. From there I found my username and server and try to access the directadmin site at https://x??.x10hosting.com:2222/CMD_LOGIN Howver, it's always telling me my login details is wrong. Appreciate any help. Thanks.