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  1. afterda3

    Lost password for DirectAdmin

    Seemingly my saved password no longer works on DirectAdmin and there is no option to reset password or help with a lost password. I'm using this link to login with : https://x10hosting.com/login Please help.
  2. afterda3

    IP login ban please remove

    I have found the device that is causing wrong email login details and have removed the accounts from this device. Please remove the IP ban which has blocked my access to control panel etc. Thank you in advance and apologies for creating more work for you.
  3. afterda3

    Request additional disk space please

    I am looking to install OpenCart (among other addons) but it states: Space Required Available Space : 88.10 MB Required Space : 51.30 MB 423.8 MB / 512 MB Once installed there will be very little space left which leaves no room for futher development. Please may I have additional free disk...
  4. afterda3

    x14.x10hosting.com unreachable

    This site can’t be reached x14.x10hosting.com took too long to respond. I can login to x10hosting.com but trying to click on the "Hosting Control Panel" creates the above time out error.
  5. afterda3

    Thunderbird email client: POP working but need IMAP settings help.

    I currently have the POP Mail Server working fine for my site, mail coming in and going out. POP Mail Server mail.myweb.com PORT : 110 SMTP PORT : 587 Connection security: STARTTLS Auth method : Normal password I previously had IMAP working okay but now it is broken after new install of email...
  6. afterda3

    Issues with email client login. Blocked?

    Upon updating and reinstalling I believe I may have used the wrong password and inadvertently blocked myself out of using the email client. Please unblock thank you. "Connection to server mail.xxxx.xxx timed out." I can use the webmail to view emails fine, but need the client working (I have...
  7. afterda3

    Website gone! "Apache is functioning normally"

    Please help with this major problem as its been weeks (YES WEEKS!) since this started and still no solution. Ever since the transfer to Direct Admin I have had nothing but issues. Web setup is as follows: Domain provider name server to > cloudflare > x10hosting www.mywebsite.com ...
  8. afterda3

    I keep getting blocked/locked out since Direct Admin.

    Once again I have issues with login, even though they have been saved. "Hmm, login details do not seem to be correct. Please try again." What is going on? How do I reset login and password? What username do I use ??????
  9. afterda3

    URGENT! password to account requiring reset

    I have no access to direct admin any more, as I inadvertently changed a password believing it to be the FTP account password which wasn't saved. How do I recover the main account password?
  10. afterda3

    x14.x10hosting.com took too long to respond.

    Trying to login to: https://x14.x10hosting.com:2222 But met with timeouts. PLUS.... Still cannot access FTP. Have I been locked out?
  11. afterda3

    Migration breaks website and email

    DIRECT ADMIN ISSUES 1. Website now displays: "Apache is functioning normally" where is the location of the web files now? 2. Email hosts are now changed to what? 3. FTP accounts broken too... please help!
  12. afterda3

    Request to increae PHP 'max_input_vars'

    I'm trying to edit translations in languages from the "Prestashop" app but I am met with : "Warning! Your PHP configuration limits the maximum number of fields allowed in a form 1000 for max_input_vars. Please ask your hosting provider to increase this limit to 5271 at least" Can you please...
  13. afterda3

    Request for extra disk space please.

    The requirements for unmetered / extra disk space are: * The account has been active for at least 7 days. Yes. * The account must be using at least half (50%) of it's current disk space allotment. Yes, 80%+ * The account must have a valid (i.e. working) website that follows the Terms of...
  14. afterda3

    Few emails being delivered...blacklist or DNS issue?

    I have finally managed to send emails to recipients but not all of emails are being delivered to all addresses. Using the source of a successfully delivered email I suspect the following: Authentication-Results: ukmail.iss.as9143.net; spf=softfail (198.91.80.251;mywebsite.com); dkim=pass...
  15. afterda3

    SMTP email cannot send (only receive)

    I'm using cloudflare and have pointed the DNS record of "mx" to : xo4.x10hosting.com Now I'm getting an exclamation mark on cloudflare where previously I wasn't. I can receive emails to the created email accounts via x10hosting webmail horde, but sending via webmail or replying to test emails...
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