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  1. M

    Suspension due to inactivity

    I am aware of what the admin stated, they misunderstood my situation. Your information does not apply to all accounts, maybe the registration processed changed since you last made your account. Please create a new account yourself and check. When creating a service there are multiple options...
  2. M

    Suspension due to inactivity

    You are providing information for services created with x10 domain. Such information does not apply to my situation, because as mentioned prior, I mistakenly created the service with the option that does not supply x10 domain, so I have 0 domains listed. I can't do anything in the control panel...
  3. M

    Suspension due to inactivity

    When creating a service there's option to use an x10 domain I mistakenly selected the other option which only allows accessing my website through a domain I provide myself. In the Control Panel under Domain Management, there's no option to switch this, so I'm not able to access my website at all.
  4. M

    Suspension due to inactivity

    My first service is actually terminated due to prolonged inactivity, not suspended. So logging in doesn't fix it. I don't have multiple accounts, I have 1 account with 2 services, one of which is terminated and the other which I want removed. I'm posting here because I don't want to have to...
  5. M

    Suspension due to inactivity

    Hello, I have a service account which is currently suspended due to inactivity. I created a new service account but selected the wrong option for domain & can't seem to find a way to switch it. Preferably I'd like the new service account removed & the old one unsuspended. (I'm not expecting...
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