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Thank you so much guys!

After Cpanel update, I have no clue how to download full back up and database in Cpanel. I saw a new backup feature which seems to be on the server and there is no way to backup database. Please let me know how to download them to my computer in case the server is down. Database backup is more...

I'm not sure if it is the right place but I cannot log in to the support account. At first, there was no problem logging in and I even submit the ticket for my site problem. However, since i cannot log into my account for some weird reasons, I cannot see the reply in a few days ago. However...