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I am keen to subscribe to the free hosting prime membership (http://x10hosting.com/prime-membership); however, when I arrive at the page, I am told that 'x10Hosting Community does not have any paid subscriptions available to which you can subscribe'. However, I know that I *have* subscribed to...

I am trying to renew my Prime Membership for my Free account. But I am getting a message to say that this option is not available to me. This seems to contradict the information given here: http://x10hosting.com/prime-membership Please would you advise me on this. Thanks, Mark.

I've shown my ignorance - it was actually an add-on, rather than parked, domain! (It was a Wordpress site.) But, yes, it added fine... Initially, pointing it to where the files must have been before - namely public_html.markbradford.co.uk - brought up an message when you try to load...

Further to a previous support request (http://x10hosting.com/forums/free-hosting/132350-would-appreciate-clarification-please.html), I have tried to re-park a domain which used to be hosted and functioning at X10 before the recent problems. This is the error message that I get: There was a...

I understand that a huge amount of problems have been experienced with X10hosting recently, though I do not fully understand what those problems are. I also appreciate that a huge amount of work has gone in to restoring the systems from those problems. I would just appreciate some...

I'm having a few problems with my website/hosting. My parked domain isn't functioning. Also I can't access my cPanel. How do I get username/password if these have changed? Thanks.

Hi. Been having some problems since 7pm GMT getting onto my website or CPanel. Is this a known problem or is there anything I need to do? Thanks.

Does my account support php gd? Many thanks.

Hi. I have just had a request to login to my account and forum. However, I recently took the option to pay so that I wouldn't need to do this on my free account. Could you please confirm why I am still being asked to do this? Many thanks Mark

I can login into the forums but not my cPanel. Please would you re-enable this account if it has been disabled currently. Many thanks Mark

Username was 'bradford'.

Hi. I am able to log into the forum but not into my account. Please would you advise me as to how I may do this again? Many thanks Mark

I am unable to log in to my account. Please could you help me to do this? Many thanks Mark