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My ticket was closed two days after i opened it and i did not get my files back. I'd like to add that temporary problems are acceptable on a free hosting account, but data loss such as this is too much. The administration should look into this.

Dear Sir, I was unable to access my website and cpanel for the last few days and found out that you were upgrading the chopin server. But now when my account has been restored, I am unable to see any of my files in the file manager although the database is still there. Please look into the...

Dear Sir, My free domain http://devametal.x10hosting.com is not working and I'm not able to log into cPanel at https://chopin.x10hosting.com:2083/login/ as well. This has been going on for the last 4-5 days. Kindly resolve the matter at the earliest possible and oblige. Thanking You, Yours...