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The latest status update says that the issue has been resolved, but unfortunately my database has not returned yet.

Now I could log in to cPanel with this link. Sorry, I did not know that the method of accessing cPanel has been changed. I did not find it anywhere. Regarding to the database issue, there are no databases associated with my account. The error message that I mentioned above is showed by the...

I cannot login to cPanel and my webpage returns the following error: Access denied for user 'rugyko_rugyko'@'10.1.0.230' (using password: YES) [1045] I tried to change my cPanel password, but it did not solve the problem. It did not show any errors, however the new password does not work...