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Thank you. For some reason I had to seek out that folder from my FTP program. Now that I have loaded the file there, the link works.

I have uploaded a PDF document into my public_ftp folder. On my website I have link to the document. When I click on the link, I am taken to an error page from x10 that says: An error has occurred! The page you requested is not available, please try again in a few minutes. Alternatively you...