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in the account management you can reset your cpanel password - its on the right side menu.

".. Microsoft Office Publisher" That is the root of your problem right there. I looked at your website html code, & for the small amount of content you have on there it should be less than 100 lines of html - but you have about 2000 lines of unnecessary garbage. I've been designing &...

The past week or so I've been unable to FTP or use cPanel because my password is rejected. I issued a ticket, but havent heard back yet. Anyway, I found a way to fix the problem by logging in to my account management & resetting the cPanel Password (option on right side) within a few minutes...

Yesterday evening I noticed I couldnt log in to cPanel or FTP. At first i wondered if i was getting the user/pass wrong, but im certain i am not. I can log in to account management & forums, but not using ftp or cPanel. My account was suspended because i didnt use the Account Management and...