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I've opened a ticket via the panel 10 days ago but there has been no response so I thought I'll come here. (The "date opened" field at the top says 11/11/2011 for some reason.) Screenshot: http://cl.ly/GOxi 1) Most importantly, my email isn't working. I haven't been receiving mails since April...

Account username: secretss Hi, can someone help me (re)create the www symlink to public_html please? It's gone D: and I don't know how to do it myself or if I'm allowed to. Also, may I have shell access enabled for my account? Thanks.

Oooh. At first I tried -a in the filter thing, which didn't work. This one said to put -al in the filter, and it's working now! Thanks!

I used to be able to view dot files and folders in CuteFTP but now I can't. May I know how to go about making them visible again? I've googled for solutions but they're not working :(. Thanks!

Awesome! Found it, deleted the line, and everything's great! Thank you both so much!

Thanks! It's not appearing in the drop down menu anymore. However, the redirection is still there, but with a difference now (http://ss.secretss.com/bJfG.png). It's not listed in my .htaccess file either, although the rest of my redirections are in it.

I have a redirection for blog.secretss.net as shown in the screenshot (http://ss.secretss.com/Bipp.png) but it refuses to be removed. I've tried to remove it many times, and the message displayed always says the redirection has been removed, but it never is. I also need help removing...

Hi, I'm hosted on starka. My web address is http://secretss.com (which redirects to a subdomain). I'm trying to access my wordpress blog but I keep getting this page: http://blog.secretss.com/cgi-sys/defaultwebpage.cgi FTP is also not working. I've cleared my DNS already. Any help would be...

I was recently suspended for high system resource usage [...] consistently high cpu usage, memory usage, or process amounts. I'm not sure what that means. I'm running a Wordpress blog, just one personal blog, and yes I have been on it for over an hour on both occasions prior to the suspension...

thank you! :D

I'm on the Fris server (I think. It used to be Lotus). My forum account is linked to my hosting account. My Wordpress installation still isn't working. Neither are subdomains. Wordpress installations are databases, right? So I guess it's the database thing that isn't working. I'm not sure. My...

Both of them do not work. I get the same connection error.

I haven't been able to connect to my cPanel (not even the log in screen!) since the end of April. I have opened tickets about this issue but have not received any resolution. I tried to be patient and wait for x10hosting to settle the changes and upgrades that have been going on but this...

Nope, that doesn't work :(

A little help please? I still cannot load the login page at all to enter my cPanel.

That link doesn't work for me. I've tried ports 2082 (by clicking on the cPanel button in the Control Panel) and 2083 (by clicking on my own bookmark). Both still don't work. From the front page of the forum I see I'm not the only one. Sylerz: I'm on Firefox, and the forum is fine on my screen.

I am unable to access my cPanel, the login page doesn't even load. Firefox says "Problem loading page". Is there something going on? I'm on the Lotus server. This has been so for 4 days since 2nd May. I cannot FTP either. The FTP problem has been going on even longer.

Update: It is working again! Thank you :D. Bump. This is not fixed. PS: I can access my cPanel though.

Barring that obvious clue, I also cannot access any part of my site, nor use FTP.

Suspended - Details: "No reason provided" Update: It is working again! Thank you :D. My site is secretss.com (main domain) on Lotus. May I get unsuspended please? And a reason for the suspension? Thanks. PS: I have already logged into my Control Panel and clicked on...